www.blind2shop.com is the official website of Blind 2, a Registered Company in Italy, vat number 02338280999.
Here at Blind 2 we are passionate users of the products we sell. Our goal is to be completely dedicated to your total satisfaction.
If you have any suggestions or comments please email us with your feedback.
OUR CONTACT DETAILS
Blind 2, di Francesco Bertone. Corso Firenze 15/9 16136, Genova, Italy
Phone: +39 329 6019652 – Email: [email protected]
MAKING A PURCHASE
Making a purchase could not be easier. Just browse our store and add any items that you wish to buy into the Shopping Basket. After you have finished your selection, click on the Basket at the top right of the page and you will be asked for a few details that we need to be able to complete your order.
We accept Paypal and most International Credit Cards.
You will receive an email confirming that your order has been received by us, it does not confirm that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you a confirmation invoice. We have included this term to ensure both parties in the case that a mistake has been made in description, picture or pricing, where a product has been inadvertently advertised or we are no longer able to supply a particular product for whatever reason. In the case of a change of price, we will always contact you first to ensure that any change in price is acceptable.
SHIPPING AND HANDLING
All orders will be shipped via the best possible express delivery system and will be delivered from as low as 1 working day (for some Italian orders) to 3 working days (for average European orders).
We make every effort to keep our online stock levels up to date and our website updates our live stock position approximately every 30 mins for any changes we may have made. In the event of any errors, a full refund is always offered or you will have the choice to wait for the item to come back into stock or choose an alternative.
“WHERE’S MY ORDER?”
Before contacting us to see where your order is, please consider the indicative delivery time on your dispatch confirmation email in mind. If you require further details please email: [email protected]
We will happily exchange or refund items up to 10 days from the date of receipt. In addition to this we may be able to exchange or refund items returned within 30 days if they are in perfect condition but a small charge may apply, please contact us by email to discuss this before sending goods back within this time frame.
Faulty items that are under manufacturers warranty can be returned to us and if found to be faulty will be refunded or replaced, this is subject to inspection by the manufacturer. Please contact us for a returns authorisation before sending, if found not to be faulty then we may have to charge for any re-posting costs and will be unable to cover your return costs.
Under EU distance selling rules you have the right to cancel or return your order without charge at any time, until 7 working days after delivery. This can be done simply by returning your items and sending them to the following address: Blind 2 Shop, di Francesco Bertone, Corso Firenze 15/9, 16136, Genova, ITALY.
You can cancel your order by email at any time provided the goods have not been dispatched by emailing: [email protected]
In the event of an order cancellation where the goods have been dispatched, goods must be returned to the above address and the customer will be responsible for the cost of this. We recommend using some form of “signed for delivery” as we cannot be liable for the goods until we have receipt of them. Provided the Goods are returned to us in perfect condition and merchantable quality we will endeavor to refund you within 10 days of cancellation. During busy periods this can take a bit longer, but in all instances it will be done before 30 days have passed.
ATTENTION: It is not possible to cancel ski orders if you have requested that we mount the bindings to the skis for you as this involves drilling holes in the bindings specific to your requirements.
All products listed on www.blind2shop.com website are listed in EURO currency. All productsare sold in EURO currency.
VALUE ADDED TAX (VAT) CHARGES
For all customers placing orders shipping to within the European Union, all item prices shown include Value Added Tax (VAT) at 22%. This means that the price shown on your order total will be the final price you pay delivered to you.
Customers outside of the European Union may be asked to pay VAT or other import taxes when the item is imported into their country.
Rules differ between countries and states so please check with your local customs authority what you may have to pay.
All products sold on www.blind2shop.com are covered by a minimum 1 year Manufacturers Guarantee for defects in manufacture and material.
The ski equipment must be fitted and checked by an authorized dealer or similar expert and Blind 2 Shop will not guarantee safety of any product set up or fitting work done by any external third party.
SKI BINDING MOUNTING
Some online ski shops will not mount bindings to your skis for you without having your boots present due to concerns over legal liability.
We are happy to mount your bindings to your skis for you, but you must be aware of the following things if you select the ski mounting service:
- It is only available if you buy skis and or bindings from us.
- You can’t cancel a ski order if we have already mounted the bindings to them.
- If we do not have your boot, we cannot be held responsible if you select the wrong boot size or mounting point so please be very careful when doing this.
- It is impossible to set the forward pressure setting or toe height adjustment on your bindings without having the actual boot present. This is due to the variations of boots brands sizing and also things such as boot wear and tear and small measurement inaccuracies.
You MUST get them adjusted by a competent qualified binding technician with your boots present.
CREDIT CARD SECURITY
Payment is taken using the PAYPAL secure server. This system is fully secure and encrypted unlike many of our competitors, we will never even see your credit card details so there is no chance of fraud through third party access to you details.
www.blind2shop.com does not disclose buyers information to third parties other than when order details are processed as part of the order fulfillment.